Shipping policy
Last updated: January 6, 2026
At CROSIAX, we aim to deliver your order safely and as quickly as possible. Below you’ll find details about our shipping process.
Order Processing
All orders are processed within 1–2 business days (Monday to Friday).
Once your order has been processed, you will receive a shipping confirmation email with your order details.
Estimated Delivery Time
Estimated shipping time: 5–10 business days, depending on your location and current logistics conditions.
Estimated total delivery time:
6–12 business days (processing + shipping)
Delivery times are estimates and may vary during high-demand periods, promotions, or holidays.
Shipping Coverage
We ship to the regions available at checkout. Shipping times may be slightly extended during periods of high order volume.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your delivery at any time.
Important Notes
• Please ensure your shipping address is accurate and complete.
• CROSIAX is not responsible for delays caused by incorrect or incomplete addresses.
• We are not responsible for delays caused by carriers, customs, or external logistical issues, but we will keep you informed whenever possible.